Experts in managed print services. It is not our products that make us unique; Lots of companies can supply the same products as us, it is the quality of our service and support that makes us different.
Managed Print Services Include:
A choice of guaranteed response times from 2/4/6/8 hours with the option to add service cover 24 hours per day, 7 days per week if required.
Service cover that includes all engineer call-outs, labour, toners, warranted parts, emergency call outs, all consumables, preventative maintenance and use of our on-line service hub.
An average first time fix of 98.2% over the last 5 years.
Unique in our industry, Scanning provided FREE OF CHARGE.
All equipment is connected to our central service hub, alerting us of any service problems before you normally notice.
All toners provided FREE OF CHARGE, dispatched to you via next day courier, once the machine has notified us that it has dropped to 5%.
Unique in our industry, FREE PHONE & DESKTOP IT SUPPORT
All meter readings collected via our central service hub.
Preventative Maintenance
We at Delta document Solutions believe that preventative maintenance is the key to long-term reliability, because of this an engineer will call at your premises on a 90-180 day basis to check the machine over and to ensure it is running to the manufactures set standard regardless of any service calls being placed. Contact Us for more information.